Name: Izatys Resort
Address: 40005 85th Ave, Onamia, Onamia, Onamia, 56359, United States of America
Rating: 8

Elevator/lift

Smoke-free property

Gift shop

Outdoor furniture

General

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Billiards

Hiking

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Seasonal outdoor swimming pool

Pool and beach

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Crow Wing County Airport

Izatys Resort

Onamia

We have been going here 12 years now as a group of friends and enjoy the hotel, restaurant and Golf course. It’s a full service resort just 1.5hrs from the cities. This year I enjoyed staying at the resort and visiting 3 times. Highly recommend it and the food at the restaurant on site is delicious!

Where memories are made!

The room was ok but definitely not worth the $200.00 price tag. No mini fridge or microwave. Musty hot hallways and dirty windows. Restaurant was not open for breakfast (Labor Day weekend!) so no food option in the morning. Customer service was awful. The front desk clerk could not answer any of our questions and did not offer to find out the answers. Just stated she didn't know to everything we asked. It became a running joke for us.  Amenities listed included a bonfire. We asked and were told there is a gas fire "behind the hotel somewhere" and nobody knew how it worked. We found it, it was broken. I accidentally left an item worth $100 and called immediately to inquire about it. After 3 messages and 2 promises to locate the item and call me back, a week later I am still being ignored and I guess someone has kept my item.  Definitely will never return!!

Awful customer service. Refused to help return forgotten item.

This was the second time we stayed at Izaty's and I have to say I am not going back. We rented a Town-home from Sunday-Wednesday and supposedly the people who stayed before us stole the wi-fi unit, so we did not have wi-fi our entire stay there. We  were there during weekdays and needed wi-fi to work. We followed up every single day, and were told it will be there any time now. The staff promised us compensation when we checked out, and to have a manager call us. No one called, and they charged the balance without even emailing us an invoice. We made patio reservations at the restaurant on Sunday night before it closed for Tuesday dinner. On Tuesday when we went, we were told they do not take reservations for outdoor seating. Social distancing rules were not followed. Multiple follow up calls from my end and no response. Not one apology, nothing ! Definitely NOT impressed, and NEVER going back !

Terrible Customer Service

My family just went to Izaty’s for a family vacation. We were immediately put off by the lack of cleanliness in the condo. We found half drank waterbottles, half eaten applesauce cups, and dirty linens in the closets. The sofas in the living room were so worn out that you basically sunk right into the floor or slipped right off them. We also discovered that the unit we were staying in did NOT have WiFi as advertised, which was a problem for a few family members who needed it to check in with their jobs throughout the week. Furthermore, the AC units in the beach villa were so loud that it sounded like a motorcycle or a chainsaw was right in the room with you. We also almost did not get our pre-scheduled pontoon rental because the boat was in disrepair. Izatys staff did nothing to remedy any of these issues and would not offer us any discounts or other kinds of reimbursement. Our family always makes the best of any situation so we still had a great week, but it was a mutual decision that we will not be staying at Izatys again. They need to hold their tenants to higher standards if they are renting out their condos and villas to others. We were NOT impressed.

Customer Services Need Improvement

We are townhome owners at Izaty's and have had the pleasure to eat some of the most amazing foods I have had the pleasure of eating.  Rather than the usual deep fried and traditional bar food (although you can get that), Chef Brian and his crew routinely create the tastiest, most innovative, and delicious food I'd had the pleasure of enjoying.  From an unbelievable appetizer of mussels, which are bathed in the best sauce imaginable (I'd drink it with a spoon if given the chance) to a turkey club which is the best ever, to a different eclectic and incredible soup offering every week, one hardly knows what to choose.  I always look forward to what is new on the menu...mahi sliders, cubanos, various incredible Thai, Vietnamese, and Asian offers which are always an experience in new seasonings, tastes, and presentation.  Oh, and if you're really hungry, you must save room for what is guaranteed to be a dessert you'll not forget.   I heartily encourage you taking the time to check their menu, and be prepared to be delighted by one of the most creative and innovative chefs I've ever experienced....and it's in the clubhouse at Izaty's....right now just pick up...but that's superb, and when it opens you must try it...I'll likely see you there!!

Amazing food---a must visit!!!

We decided to try Izaty's.  The room was very nice.  We had an end suite in the Inn on the 2nd floor with a patio.  The rooms have apparently just been remodeled.  You can get to the patio from both the living room and the bedroom.  Two disappointments  First, for the elderly like ourselves, just know that there is a fairly steep walk up to the front door of the Inn.  You cannot drive up to it.  You have to unload down below also and push your luggage up this incline.  I am sure it is fine for a younger set, and they did help us, but even the walk in rain (which we had) is uncomfortable.  It is curious to me since there is room for a nice curved driveway up to the front door which would be more convenient for everyone.  It will probably keep us from returning.  The other disappointment is that nowhere that I could find did it mention their restaurant was closed on Monday and does not open again until noon on Tuesday.  Everyone deserves time off....I get it.  But we probably wouldn't have stayed here had we known this.  We had to hunt for both dinner and breakfast and there's not many options out there.

Nice room.......check restaurant hours

This place is horrible. They sign you up for a time share and strap you with fees you are unable to get rid of even after you die. Your family will be affected for generations to come. Stay away! Not sure if this is the timeshare or resort but the fact that they associate themselves with the timeshare is bad enough.

Horrible - timeshare

My wife and two children stayed at the 2 bedroom villa and had a very relaxing weekend. The kids enjoyed the pool time and fishing on the lake. We did also get on the golf course that had only three holes but it was great for entertaining the kids.

Town Home stay

The food is fabulous!!! Love our server Jenny. Bryon the Chef is beyond talented! We have eaten there many times and have never been disappointed We look forward to many more meals there. 
I highly recommend you plan to stop in and have a wonderful food experience.

Great Food!!!

Visiting for a family wedding and decided to rent (Vrbo - Steve Dubbs) a condo at Izatys to have an extended family trip. Marina easy to use and not too crowded. Accommodations great. Fishing - also great. Ate at the Izatys resort restaurant; great service and food. Pool and hot tub clean. Typical MN hospitality. 

Izatys Resort

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