Name: Knights Inn Ontario
Address: 1120 East Holt Blvd, Ontario, Ontario, Ontario, CA 91761, United States of America
Rating: 6

Air conditioning

24-hour reception

Heating

General

Family room

Shower/Bathtub

Toiletries

Rooms

Accessibility features

Accessibility

Telephone

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Kindred Hospital Ontario

Ontario International Airport

Chino Airport

San Bernardino International Airport

Disneyland LA

John Wayne Airport

Long Beach Airport

Museum of Contemporary Art

Dodger Stadium

Grand Central Market

World Trade Center Los Angeles

Grammy Museum

Staples Center

Los Angeles Convention Center

Griffith Park

Los Angeles Zoo

Aquarium of the Pacific

Griffith Observatory

Hollywood Sign

Hollywood Boulevard

Hollywood Walk of Fame

Grauman's Egyptian Theatre

Universal City

Los Angeles County Museum of Art

Farmers Market

Knights Inn Ontario

Ontario

The motel is basic insofar as the room and the cleanliness (no roaches), which is not saying much because no pests should not be a basis of approval, but there is not much else...  The "management" are not proactive as to the exceedingly ghetto and disruptive conduct of the people (not even all patrons) on the property who blast music at all hours of the day and night; sit in their vehicles in the parking lot for prolonged periods of time like it is their room accommodation; yelling and arguing outside in the parking lot and at obscene hours including with a supposed security guard who is not "securing" anything or anyone, and actually has been observed on numerous occasions contributing to the excessive noise making that is a theme here at this venue.  The "management" is superficially nice while doing nothing about these basic issues that affect the experience at the venue.  What kind of establishment does not consume itself with a quiet peaceful stay for its patrons? 
In addition to the excessive disruptions to quiet at this venue, the management did not provide any notice about the impromptu arrival and request for entry into my room in order to "check the heat seeker" in my room, which was distinct from the fire alarm that also sounded inside of my room for absolutely no reason while I sat on the bed using my phone and no fire whatsoever.  Even more interesting,  the fire alarm,  exceptionally loud inside the small space, only sounded for a couple seconds before stopping, which is not behavior of a true alarm signal based on sensing fire or smoke.  This incident is that which only contributes further to the same theme of excessively loud and noisy environment at this venue.  The unannounced arrival and request for entry into my room hours later for the "heat seeker" was another form of disruption and handled very unprofessional as the "management" relayed to me that they "did not know" that the FIRE DEPARTMENT entered my room on the second floor, and that she "thought they were on the first floor."  This response was still unresponsive to my original inquiry as to why I was not given prior notice of the need to enter my room that I am remaining in for a period of time if, in fact, there was need to "check heat seekers" in the rooms. 

I have made several diplomatic requests that the noise level, in all of its forms: children running back and forth on the walkway past my room; blasting music in vehicles in parking lot; blasting music inside rooms adjacent to mine; blasting music on speakers as people ( not even necessarily patrons) walk back and forth past my room; hitting the walls adjacent to my room, noises above me from the roof as well, hitting the cooler from outside of the room, knocking on the door of my room and no one being there when I address who is there, vibration and rumbling of the room (floor, bed, walls) as what is supposedly the train, that travels east and west behind Holt Blvd., and it is active at all hours day and night causing substantial disturbance all the way inside of my room.  This supposed train is also audibly heard inside of my room especially as I lay on the bed, when inside of the bathroom, and at the vanity area causing the rumbling and vibrations, which is also noisy.  This same rumbling and vibration experience occurs frequently while I'm in the room, which is on the second floor, during the day and night without the supposed train as the cause.  This vibration, rumbling occurs for seemingly no apparent reason as there has been no earthquakes, but that is exactly what it continuously feels like and sounds like.  
Other relevant causes of the excessive disturbance levels at this venue are caused by the airplane activity,  which should not be presumed to naturally occur because the motel is miles from the airport; to the contrary, this liud, vibration, rumbling activity occurs as what sounds like airplanes are necessarily flying over the motel, which is not part of staying at the venue that happens to be by the Ontario airport.  In other words,  airplanes are not and should not be flying over the motel at such low elevation that it is vibrating and rumbling the inside of my room, and this frequently during the day including early morning and night.  This is not legitimate not the anticipated experience of a patron getting a room at a hotel, or even thus very basic motel.  This is not what patrons sign up for, and it is exceptional activity to be noted.  In addition tongue airplanes causing additional, substantial disturbance, the helicopter activity is another factor that definitely contributes to the excessive noise making that us a theme here at this venue.  I captured video of this exceptional activity that is loud,  and causes vibrations and rumbling as it too occurs at all hours during the day and night.  I made a video capturing a helicopter flying north directly over my room on the second floor at 12:53am following the helicopter flying around the perimeter

KNIGHTS INN / MAYFAIR INN

Only way it could have been worse would've been in I hadn't cancelled. Reserved room on Tuesday morning, told I had till 4 to cancel, arrived at 1, saw motel and its clientele, called to cancel and was told I would be charged one night because I didn't cancel before 4pm the  day before I made the reservation. ????? Then they charged my card for 2 nights.

Manager

We only got two pillows on the bed, and when we got into the room, there was only one bath towel for two people.  We called the front desk around 2pm and asked for more. When we arrived back at our room around 10pm, we had to go and get another towel.  We got an excuse that they were too tired and had too many towels to do.  The AC was poor at best, the TV channels were miniminal and for a non smoking room, there was burn marks on the tub.  I am glad that we were only staying one night - don't think I could have slept there more than one night.  I do not recommend this hotel at all!!!!

Nothing good to say

Oh my, where to begin? I had to stay here out of desperation. All other hotels in the area were booked due to a convention in the area. First there were cars in the parking lot with the gas tank out and in front of the car, another one was on blocks, the homeless were wondering the area looking in all the trash cans, "ladies" were in renting rooms for one hour, the pillows were lumpy lawn furniture pillows with stained cases over them, switching tv channels trying to find the news and you get the most HARD CORE porn ever produced!! Just glad I did not have my grandchildren with me this time. Not even a pay-per-view channel. I am very surprised that Wyndham lets them stay on their list of approved hotels. The only good thing I can say, was the room was quiet. Good luck to anyone else who stays here.

Business

While going on el cheapo grande website I could have a better rate using their website(Wyndham hotels) I paid $72 plus for this motor hotel
Plus $14 cab fare from Ontario airport.there is no food service close by.there is a family dollar and this motor hotel has a refrigerator and microwave.this motor hotel is near the take off path of Ontario airport,plus your an ear shot from the trains

The ice machine did not work

Our experience was a good one. Nice pool, nice workers - front desk and housekeeping. Had no problems with the room. Only complaint may be that a better breakfast with more choices be available. Would stay again if we ever travel that way again.

Knights Inn Ontario

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