Name: Crystal Cove Hotel
Address: 133 Crystal Cove Dr., Palatka, Palatka, Palatka, FL 32177, United States of America
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

Newspapers

No elevators

General

Room service

Fridge

Family room

Flat-screen TV

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Wake-up service

Telephone

Services and amenities

Restaurant

Snack bar

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Picnic area

Fishing

Barbeque

Sun Deck

Recreation

Free parking

Parking

Outdoor pool

Pool facilities

Pool and beach

Business center

Event facilities

Business

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

St. Augustine Airport

Crystal Cove Hotel

Palatka

Okay after booking this "resorts" room and arriving we went to our room to get settled and when I checked the bed like I always do I loft the cover and see the sheets were never changed. There was a basketball sized area of urine on one side of the sheet. I went to the front desk to complain and was told to stop being a Karen after waiting 20 minutes just to speak to this front desk associate due to them being on a phone call with a baby daddy screaming at him about money. I get told oh here's a new sheet and the person says make yourself at home. I just wanted to have a good stay so I bit my tongue I wanted to say bitch I did not pay your attitude or to do my own linen. I thought this has to be the worst  but boy was I wrong. My wife was heckled and cat called everytime she left the room and I got good poisoning from a meat wagon the "resort" had cook for the resort at bar they own on the water. I had to go to a shifty little hospital named putnam county medical center which I won't even get started on here. Overall this place was nasty with piss covered linens pubes and feces all over the toilet and hair and green slime like stuff in the showers. I requested to be moved to new room and get money back and was told oh we can't do that our rooms are all booked. Which was a lie there was hardly anyone else on the property that did not work there. And I say work very lightly because that place is so poorly ran. 3 star my ass more like -1.

Worst stay at a "resort"

Shady characters in the parking lot. We did not feel safe with people in hooded sweat shirts covering their faces hanging around in the parking lot at night. Hotel should have security, and not allow loitering, invest in better lighting if they would like to create a welcoming safe environment for their visitors.

Shady characters in the parking lot

All around it was good. Its a 3star motel.  Not really a resort persay.
 Its better to stay in the rooms that are attached to the lobby area with the couches and pool tables.
The rooms are 40 more a night but its worth it.  No breakfast obviously. No real coffee pots availble. Premade garbadge coffee packets that you cant make your own coffee with.
 The area the motel is in is run down abandoned industrial parks. There is a nuclear power plant right there across the water thats way visible from the pool area.  They don't show you in the pictures obviously.  There s nothing around the motel but a good resteraunt called corkys grill.  Awesome sea food and gf steak.
The staff was friendly and they will provide extra towels and supplies if need be.
Its a very old area . st Augustine is 55 min from there.   Salt springs is 1omin from the motel. Blue springs is 55 min or so.
You can tell the motel(resort) used to be happening back in the day.  Now it seems run down all around outside the motel.  Alot of abandoned buildings and stores everywhere you go 
 We slept good there. And our window was looking at the lake.  
 All in all it was a nice stay.
 The landscapers at 730 am was noisey but not to bad.  It would be more respectful to the guests to have the landscaping worked on after 9 am. Reasonable time.
When i go back to visit the Springs.  (ginnie spring s. Rainbow....three sisters....silver springs ...ect)  i will stay closer gainsville. You have to get to the Springs in the mornings before maximum capcity is reached.  Otherwise everywhere you go will be blocked off.
If i was gonna go to st Augustine i would stay closer to there.

Good but....

The room (130) was spotlessly clean!
The bed was comfortable, though getting a  little worn.
The water was good and the water pressure was excellent.
I was impressed at how fast the hot water was available.
Room had small fridge, occasionally noisy when the compressor came on.
Small microwave.
Small TV with excellent reception and many available channels.
No highway noise at all, but neighbors' TV could be heard until they turned it off.  Not sure if the insulation was too thin or they just had the TV turned up too loud.  I use ear plugs anyway so I had no problem sleeping.
The check in person was extremely helpful.
Interestingly, there was a pool table in the office area.

Much improved since my last visit

Booked a 6 night stay due to jome renovation. Stayed one night and checked out. Diety sticky floors, filthy furniture (couch and desk chair). Hair on walls in shower. Ripped bedding. Breakfast was very limited. Toaster didnt work properly. Front desk was kind but blamed condition of room on the workers who stay there. Not an excuse. This is your hotel..keep it clean. Left after one night. It is shame as the river is beautiful.

DIRTY and Disappointing

awesome hotel, very clean, very quiet, views of river/sunrise the best.  If you have to stay near Palatka then this is the place, just off sr 17 north of town. Very large room with giant tv on wall. This is on my favorites list from now on.

Stayed for New Years Eve

Great price. It had crisp AC and clean room, killed a few bugs, but you are by a river so not shocked. Nice older area, they say they are remodeling the restaurant and other areas, but did not see any workers or progress. 
Not really a resort, as it has long term residents month to month folks staying on the property. 

Solid Stay worth the price

Myself and my love stayed here for a weekend and it was the absolute best. We booked the lowest rate online and when we arrived the sweet blonde behind the counter suggested we spend the extra $20 for the upgraded river front view! She was exceptional and the suggestion was spot on the best! It was a delight meeting her and speaking with her to the point I went back the next day to commend the Manager on the front desk girls hospitality skills. Imagine my shock when the sweet blonde was at the desk again and when I asked to see the manager she smiled and said well sir that is me what can I do for you? EXCELLENT that means their leader exemplifies customer service and shows her staff the proper way to handle guest! 

Hotel is older but they are making improvements and who cares really its clean and on the river!

River Bound!

Unfortunately this motel is misrepresented. We stayed in the west building, booked two rooms. One room the toilet didn’t flush and the bathroom sink didn’t drain, the towel rod was missing and no telephone in the room.  The other room the mattress/bed was at a horrible slant so needless to say we had a horrible sleep.  The sheets were very worn, ours had a few holes due the thin material.  The air conditioning motors were also very noisy and didn’t cool; unable to control the fan from low to high. The noise was very disturbing and overall, the rooms were very unclean. The continental breakfast didn’t look very appetizing as well. A true waste of our money.

Crystal Cove Riverfront Resort—-It’s not a resort!

There are certain people that are built for hospitality and there are certain people that do not show a hospitable bone in their body. Jessica was built for it! She showed us grace, compassion, and exuberated customer service to us from the time we checked in to the time we checked out. My heart ached for her dealing with one of the guests that was there, the man went around telling people his toilet didn’t have a lid (none of them do it is a basic standard U shaped seat no lid is required) then he proceeded to yell at her for 10 minutes straight never letting her speak what so ever. However, she still smiled and still remained calm. This guest was insane the man called the police over towels that I know for a fact the front desk gave him. It is sad how some people feel so intitled. Nonetheless I wanted to make sure that I took the time to post a review about how exceptional Jessica and her entire staff was. When I return I will make it a point to let them know they are the reason we will continue to choose this hotel when we travel to Palatka.

Crystal Cove Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment