Name: Caravan II Albergo
Address: 1465 Sampson St, New Castle (Pennsylvania), PA 16101, USA, New Castle Northwest, New Castle Northwest, New Castle Northwest, PA 16101, United States of America
Rating: 7

Air conditioning

Smoke-free property

Newspapers

Television in lobby

Express check-in

All Spaces Non-Smoking (public and private)

Outdoor furniture

Reception desk

General

Non-smoking rooms

Room service

Fridge

Cable TV

Minibar

Shower/Bathtub

Shower

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Hairdryer (on request)

Luggage storage

Telephone

Ironing accessories (by request)

Services and amenities

Coffee/tea for guests

Restaurant

Microwave oven

Kitchenette

Meals

Free Wi-Fi

Free internet

Internet

Multi-language staff

Languages Spoken

Picnic area

Recreation

Parking

Free parking nearby

Event facilities

Conference Hall

Business

Baby sleepers

Kids

Location

At the hotel

Room amenities

Youngstown-Warren Regional Airport

Venango Regional Airport

Pittsburgh International Airport

Caravan II Albergo

New Castle Northwest

I went in to see rooms for a family reunion.....well rooms were not for me. Paint peeling, electrical cords exposed and more, grass needed cut between the main building and the "inn". Saw the bar and left.

No thanks

The lil girl at the desk was very unprofessional and rude I think her name was laura, an employee was sleeping in the lobby, room smelled like mildew, sat on the bed and the headboard fell off, we saw drug deals taking place I could go on and on but needless to say i took my family to the holiday inn.this place is disgusting and should probably be paid a visit from the task Force

Should have left

Colleague and I were looking for a place for several nights stay while working on the road. New Castle was a good middle point and when given choice of a sure thing in Holiday Inn Express or a 'Mom and Pop' establishment, we decided to live adventurously and support local business. Biggest mistake ever. Woman at main desk was super friendly and wanted to bend over backwards to welcome us and make us feel at home, but that's where the good ended. 
Colleague's room had electronic lock taped open and key didn't work to secure room. Mysterious red-brown stains (or was it dirt that would have wiped/scrubbed off?) on walls and floor of bathroom. Strong odor of stale cigarette smoke (and receptionist adamant that whole facility was non-smoking and they charged a steep price if you did smoke in the rooms.) Both rooms had no less than 3 solid air fresheners scattered about each room. Beds were _filthy_ - burn holes in the coverlets, dirt/leaves/dried grass/etc. between mattress and box spring, stains on all layers of bedding.
We weren't opposed to tacky décor in the common areas, or tired architecture, but filth and unsecure facility, and general uneasiness...Wish we had read the reviews on this one before booking. Received verbal excuses why refund took manager's doing and he had recently been in a car accident and rolled 3 times, dislocating several vertebrae (heard that story at least 3 times even before we saw the rooms.) Still not sure if credit card refunded, waiting on credit card company to deny the charge.

Avoid at all costs

not clean at all, mold on shower curtain, stink bug, spider webs,  bed sheets have cigarette burns. restaurant not even open, no phone in room, no towels, toilet didn't flush good, sink leaks, handle came off, I wished I would have just left, but was just to tired to drive,

BAD, should have just left....

I don't like to "bash" places for being small and not a 5 star, however I think other travellers would appreciate an HONEST review.  

Start with THE GOOD:  
-yes, the room was clean
-it was cheap
-the staff is very friendly

THE BAD
-lobby smelled of mold/mildew
-rooms are very outdated
-although we were the only ones staying there on the Saturday night, somebody had a key card for our room and tried getting in at 4am in the morning - VERY unsettling, didn't get back to sleep.  Good thing for deadbolt.  
-not sure when front lobby opens, nobody was there when we left around 8am
-apparently their phone has been disconnected and haven't heard back from mgmt. after leaving a message regarding our stay
-young guy at front desk clearly had no idea what he was doing, he didn't even know where our room was
- the property is in rough shape 
-signage is terrible for hotel, very small and hard to see, especially when arriving after dark (note to mgmt. - replace "the maze" sign with the name of your hotel)
-there was a draft that came in the room from around the a/c unit and from under the door
-baseboard heating - makes loud clicking noise when heating up, hard to sleep - also took a couple hours for room to actually heat up
-bring your own pillows - the ones provided are paper thin, we bought some at Walmart
-phone in room doesn't work 
-bed was very firm (for us it was not a good thing, however, if you like a hard bed, it's great)
We choose the place because of how cheap it was and by the pic that mgmt. posted on how the rooms look.  Ours looked nothing like the picture.  We didn't have much dealing with staff after checking in, but they were friendly.  Didn't eat there, went into town.  Town is less than a 5 minute drive away.

Caravan II Albergo

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