Name: St Croix Inn Solon Springs
Address: 11390 S 5th St, Solon Springs, Solon Springs, Solon Springs, 54873, United States of America
Rating: 7

Smoke-free property

Outdoor furniture

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Coffee/tea for guests

Breakfast

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet access

Internet

Barbecue grill(s)

Hiking

Barbeque

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

St Croix Inn Solon Springs

Solon Springs

This is the second and last time I will stay here. Beautiful property but it is old and run down. Room was musty, carpet was wet, place needs updating. They have kayaks, canoes, etc on the river that were not cleaned and in bad shape. What a shame as it gets a five star for the property.  If you depend on the internet for business, its comes in and out regularly.

Spent 4 days

We stayed here one night while attending a wedding in the area. The staff was very friendly and helpful. They were able to check us in early which in helped give us time to get ready. We found the room to be clean and comfortable. Beautiful view of the lake off the back deck of the hotel. I would stay here again if in the area.

NIce Surroundings

From a lot of the reviews we thought it’d be nice but it was kinda a dump. When we got there, there was sand/dirt in our shower and on the bathroom floor. Wallpaper peeling, broken microwave, one of the lamps didn’t work. It was rather ugly too. Looked like grandma’s basement went to grandma’s old cabin. I mean, the staff were really nice and helpful.. the free canoes were a plus, but honestly had my husband and I not been so tired we would have canceled and gone somewhere else.

Wouldn’t recommend unless you like “rustic”

This is a nice place with beautiful lake views.  It was clean, and the room was quiet.  Loved all the pillows.  Pool was in good shape and hot tub was working.  My daughter really enjoyed it.  First stay, the staff was so nice.  Second, the lady was not that friendly, but not terrible or anything.  Have the option to get out on the lake with different watercrafts at the dock, but we never had time.  Would have liked to try it.  Overall, a good experience.

We liked it

Stayed here with my wife on a return trip from Canada. Room was clean and comfortable. Check in and out were quick and easy. The only complaint was loud women in the hallway after a wedding reception when we were trying to sleep. Not a fun experience after 1 AM. Nice to have coffee, juice and a light breakfast in the morning. We will stay again.

Nice place to stay

We have had a cabin in Solon for 25+yrs and have always been met with kindness at the St Croix hotel but it has changed owners and they are all about greed now. We use the pool/jacuzzi and shower for a $7 fee which we feel is fair. We came into to enjoy the facilities because the pump at our cabin broke and we had no running water. The pool and jacuzzi was not working (this was a tue) and so we asked if we could at least still take a quick shower since we had no water. The lady at the desk made us pay full price! $14 for a 5 min shower? That is greed. We didn't get to play in the pool or relax in the jacuzzi which is usually included in that $7 per person fee. It was a terrible way to treat guests and especially a local with a cabin. Put a terrible taste in our mouths about the whole place now.

Very disappointed this time

If you want to book rooms in advance for an event, DO NOT BOOK THIS PLACE!!!!  They were utterly horrible to work with from start to finish.  We booked 15 rooms in August for an event in mid-February.  Around Thanksgiving we received a call from the owner demanding payment.  She seemed annoyed that we booked rooms over some snowmobile customers; mind you, it hadn't snowed yet. We informed her that invitations for the event had not been sent out yet and that's why nobody has booked a room.   However we gave her a credit card to hold the rooms anyway, no big deal.  So when our guests attempted to book rooms later, she informed them that the hotel was sold out for that day.  When we got wind of this we called to clarify, we found out that we had sold out the hotel.  We explained that the two of us would not be staying simultaneously in 15 rooms and it was ok to let any of our guests that specified our event to take a room.  Later we received more reports that the hotel was full so we inquired again.  She explained that the rooms were reserved in our name, not the event name.  Now the event name is the same as our name except for the word 'wedding.'  We informed her we were giving permission for guests to take our rooms under our name or the wedding name.  We would have to explain this to her and her staff a half dozen more times before the event.  To be sure these rooms were supposed to be paid by our guests, we simply wanted to guarantee there would be rooms available on this date; we made this crystal clear when we reserved these rooms.  We even offered to cover any rooms that didn't get taken to make sure she got paid for a full hotel.  However the owner decided to refuse payment from any of our guests, stating we had already paid for the rooms even though she hadn't charged our card yet.  She basically didn't want to have to run multiple credit cards.  She was only interested in doing what was easiest for her.  Or she was angry that we brought all this business to her, I don't really know because this behavior makes so little sense.  This level of incompetence was amazing.  I have never had a more difficult time booking a hotel in my entire life!

Customer service be damned.

Check in went well.  The staff was helpful and friendly.  Our room was in need of updating, but it was clean and neat.  I slept well, but my husband didn't.  My husband and I did not use the pool or hot tub.  The TV worked fairly well.  Some stations faded in and out occasionally, but briefly.  There was a laminated paper with station listings and corresponding channels, but there was no guide channel indicating what shows were on, so lots of channel surfing happened.  Room temperature was good.  There was a "fan on" option, which I like in order to drown out noise from neighboring rooms, the hallway, or outside.  Breakfast was simple with cereal and oatmeal options, in addition to hard boiled eggs, muffins and some fruit.  Check out went quickly.  My only complaint was that the cost was somewhat high considering that updates are needed.      

Simple and Okay

I haven't been to the area and was stayed at the St. Croix Inn for a meeting.  There were about more than 45 of us in attendance.  The staff was warm and welcoming.  They accomodated our large group with changes in reservations and guests' needs.  The Inn is quaint and quiet.  The visit was PERFECT!

Quaint, quiet hotel.

We stayed for the long Independence Day weekend. It was our first time back in a number of years, and what a surprise! The new owners have cleaned and/or upgraded just about everything we saw.  Our lake view room had a microwave and fridge, and a nice deck. In the lobby there was always GOOD coffee, and the homemade pizza in the bar was a surprise bonus.

But the REAL good news is the people. Everyone I encountered seemed actually glad to see me - a real "welcome home" atmosphere.  I recomment this great property to EVERYONE, and we WILL be back.

St Croix Inn Solon Springs

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Paid on the spot

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