Name: Quality Inn Prestonsburg
Address: US Prestonsburg - KY Prestonsburg Area, Prestonsburg, Prestonsburg, Prestonsburg, KY 41653, United States of America
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Restaurant

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Heated swimming pool

Pool and beach

Fax and copy machine

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Quality Inn Prestonsburg

Prestonsburg

My boyfriend and I decided to stay here while visiting my family during the holidays.  It’s conveniently located close to town.  Staff is so warming and welcoming and the hotel is extremely clean and well maintained.  Decorated for Christmas!!!  Has a nice pool also for those that likes to swim.  Very good continental breakfast.  Has a little of something for the whole family.

Christmas vacation 

I was traveling to Kentucky on church business and thought it would be a good place to stay but I was disappointed. Room was not a quality inn style. Smokers were standing on the balcony and in breezeway smoking, no microwave to heat up oatmeal, steps were deteriorating and the pool was green with algae.

Not a good place to stop

This was our first time staying here on our way through on our road trip. Over all the hotel was pretty good but I am assuming they are under renovation. It looked like half the hotel rooms were closed.

Even though our room was clean there was a long term on going issue with our air conditioning unit. It worked well but it had obviously been dripping a considerable amount of water on the carpet for a long period of time. It was very wet and had a mold/musty smell to it. We woke up with very stuffy noses and didn't have a very good night sleep.

That being said overall the hotel was kept clean, they had a nice breakfast and the night shift person on July 27th was very nice and helpful, I wish I had of remembered to write down the person's name.

We were only staying the one night or would have made a bigger deal about the carpet.

might be under renovation

My family & I have stayed here before that’s why we chose to stay here again. We won’t be staying here any more. This hotel used to be nice now it has cockroaches.  We showed the staff @ the front desk the proof of the roaches & he called his manager & all he would do is move us to another room.  It’s disgusting when your sitting in your room trying to eat & there are roaches coming out getting on your plates of food.  And the manager did nothing!  All the did was switch us to another room!  I’m excuse me, no!  We should have been reimbursed our money at the very least.  Do not stay at this hotel, take this as your warning!  Stay some where else!

Cockroach in rooms

Check in was smooth.  Staff was attentive.  There were repair issues in the room, for example, the shower curtain could not be closed because the rod was not installed properly.  Some other issues were present and were reported but will take time to address.  But the bedding was clean and comfortable and the AC worked well.  The towels while clean were grayish.   Breakfast food served buffet style was OK.  The on site restaurant served country style food which was tasty and the staff was friendly and prompt.  Parking is free and ample. there is an outdoor pool and a central fitness center but we used neither amenity.  WiFI worked well for the very short time it was used, but it was not secure.  While there is room for improvement we may stay here again if business brings us to the area.

Place to stay

Our 2nd stay here in a couple of years.  Hasn't changed a lot, still good value.  Grounds are a little 'tired', specifically the courtyard area.  It's bare dirt, I would think they could plant some flowers, shrubs, or cover it with mulch or something because the lobby area is nice.  Good meeting room; in-house bar and grill.  We were tired and didn't want to get back on the motorcycle to find a place to eat so decided to stay there to have dinner.  Nice bar area, food was very good, had a special - burger and fried mushrooms, cold beer.  Reasonably priced, good service.  Room was fine, parking available just outside our room.

Convenient Location

I checked into my room and my throat started closing up from all the mold in the room. It also smelled of urine. The front desk person was nice and polite. The hotel used to be a Holiday Inn 25 years ago, they still have the same furniture.

Don't stop. Keep going.

We didn’t get to go to breakfast as we left early. Woman at front desk made me feel welcomed. Room was clean. Hotel is hard to get to for us coming from Tennessee but otherwise we had a good stay here!

Stopped here while traveling 

Hotel was very outdated.  Bed covers and sheets worn and frayed.  The stopper in the bathtub would not work.  Bathroom was clean but dirty looking because it is so old and outdated.  People were loud and obnoxious around my room but the night manager did take care of the problem quickly.  Other than the restaurant/bar, would not recommend this hotel and probably will not stay there again.

The restaurant/ bar were awesome and the best part of the hotel.  Food was great, bartender was very friendly.

Our room was clean.  Air conditioner worked good with minimum noise.  Bar and  restaurant looked nice but we didn't eat there so don't know how food is.  Breakfast was above basic, with scrambled eggs, sausage, bacon, biscuits, sausage gravy, plus cereal, muffins, yogurt, fresh fruit, etc.  Breakfast area was clean and the ladies kept filling up food as needed.  Lobby nice as was the associate who checked us in. Exercise room was nice.  Room was at a great price.

Room was advertised with a refrigerator but there was none in our room.  As some other reviews stated the grounds need some TLC.  I saw rotting wood, deteriorated concrete, also areas that need some landscaping.  It looks like they are doing some renovating of rooms so maybe grounds come next.  Pool was nice but water was cloudy.

For what we paid for our room I was happy even though it does need some improvement.  I liked the location too.  I will stay again when in the area.

Quality Inn Prestonsburg

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