Name: Bavarian Manor Country Inn and Restaurant
Address: 866 Mountain Avenue, Maplecrest, Maplecrest, Maplecrest, NY 12470, United States of America
Rating: 8

Air conditioning

Smoking areas

Smoke-free property

Heating

Security guard

Garden

Fire Extinguisher

General

Non-smoking rooms

Room service

Smoke Detector

Cable TV

Hairdryer

Bathtub

Shower

Wardrobe/Closet

Alarm clock

Toiletries

Rooms

Coffee/tea for guests

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet access

Internet

German

English

Polish

Languages Spoken

Hiking

Fishing

Recreation

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Business

Golf сourse (within 3 km)

Sports

Playroom

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Columbia County Airport

Albany International Airport

Bavarian Manor Country Inn and Restaurant

Maplecrest

My boyfriend and I wanted to take a trip to see the foliage last weekend and by the time we booked there wasn't much left in choices as far as hotels.  This looked good and had great reviews, but we found out shortly before our trip that they had changed owners.  We kept our fingers crossed and hoped for the best.  
This place is like something out of a 1960's time warp as far as decor but that didn't bother me.  What was awful was that the place has sulfur water and it stinks!  The room smelled like rotten eggs every time we ran the sink.  The young woman downstairs, Lydia, was very nice.  We asked her about the water and she said that people actually used to come there for it!  Who on earth would want to brush their teeth and bathe in water that smelled that way.  Yikes!!!  
At night we wanted heat and we didn't see any heat source in our room so we called downstairs and told them.  We were told someone would be up shortly.  No one ever showed up and finally I figured out how to get the baseboard heater which was about 8 inches long, to go on in the bathroom.  We left the door open so the room got heated.

Most disappointing of all was that we had made a reservation in their German restaurant because we were looking forward to German food.  When we got there we were told by the (honest) waitress that they were completely understaffed and that we would probably wait an hour for an onion soup, and we should probably go somewhere else.  Unbelievable!!!  

Obviously this place has a LOT of issues.  Had we known we would have stayed elsewhere.  Even a trailer on a campground probably would have been nicer.

I don't recommend this place for more than one night. 

Lots of issues

Having checked in on the 13th of October I was in room #25.
The floor is a hazard heaving an inch or two. The wave so pronounced that the beds have wooden blocks to level them.
To observe the suspended ceiling was no more comforting than to attempt to transverse the floor without tripping.
As for the bath, its aroma was disturbing to say the least.

Regarding the comments I've seen from others: Room #25 is the only one with which I had any first hand experience.
Shame on them for renting it.
We will not be back.

Deplorable

My wife and I were looking for a quiet place in the Hudson Valley where we could get away for our 23rd anniversary.  Based on their website and reviews, the Bavarian Manor seemed like the right choice. We paid over $300 and drove three + hours from Vermont.  The problems started at dinner.  A gentleman arrived who had made a reservation based on a specific dish listed on the website as the Friday special.  When the waitress told him that wasn't the special this evening, he questioned why it was still on the website.  Although she was nothing but polite and professional with us, she was dismissive of this gentleman's complaint, and the chef who came out to talk to him was outright rude- "You can go eat someplace else"- even though the gentleman's complaint was valid and could have been answered with a simple apology, comped meal, etc.  This went on for several minutes, interrupting an otherwise quiet dinner.  We retired to our room, looking forward to warming up by the fireplace mentioned in the description online.  When the fireplace didn't work initially, we followed the directions posted in the room and went down to the front desk.  There was no one there, and the bartender my wife spoke to very brusquely informed us that there was not going to be anyone there to help us- no owner, manager, or employees on site other than the restaurant staff.  This became a bigger issue between 11 and 2AM when a large party of what we assumed to be drunken guests began loudly celebrating, going up and down the stairs and around the halls at top volume.  Based on their conversations they were grabbing drinks from the unattended bar, though we didn't go out in the hallway to check.  We woke up from what little sleep we could get to take showers and grab breakfast, only to find that there was no shampoo in the bathroom- a minor issue in the grand scheme of things, but it meant that on top of not sleeping we also couldn't take showers.  When we spoke to the very nice woman who was in charge of the buffet breakfast, she said there were still no hotel employees on site but that she would leave our information and the owner would contact us later that morning.  Twenty-four hours have passed and we still have not heard from anyone.  

Not bad service- no service.

Under new management and it is bad. I stayed here numerous times over the years, the previous owner kept it nice and food was good. Broken locks on doors, drop ceiling tiles literally falling from ceiling, no water purification, previous owner had nice system, the water is sulfur water and it stinks, can’t brush your teeth, can’t shower, can’t drink it. Toilet ran all night chain was broken, no security whatsoever you can literally push the door in! Room came with free breakfast, on the website it says sit down with menu, in which previous owners had and was great, so we get downstairs and it was a ghost town, coffe was instant coffee in a pot to make it look like brewed coffee, eggs were at least 2 days old, dry potatoes and bacon horrible! I went to town to a convenience store and had better food. The front desk clerk was nice but absolutely clueless about anything. What a waste of time and money the new owner obviously has no money to run the place and always promotes his other restaurant down the road. Do yourself a favor and do not waste your hard earned money on this run down establishment. All the positive reviews are from employees or friends.

Waste of time and money.

Quaint place to stay. It definitely is a place that has been around for a very long time and in need of updating, which we heard that the current new owner is working at little by little.  

Things we liked: the setting away from the hustle and bustle of life in general, the epansive front lawn area with mutiple seating areas and a fire pit; having an in-house restaurant with good foo;, friendly staff; far enough but not too far from home so we did not spend a lot of time traveling,

Things that we did not like: no hot water for showers one morning but hot water for an evening shower OR a morning one the next day -- probably too many guests were tapping in to the hot water that morning; limited wifi access; the lake and paths we saw in some of the promo materials was definitely lacking, needing a lot of attention -- smelled sewage down around the lake and so the hoped-for fishing and walking didn't happen; no drinkable water in the restaurant UNLESS you paid for a $7 bottle. (Waitress said the water drinkability was due to the iron in the water.)

That's probably the general overview. We hope that the new owner will, bit-by-bit make tne many needed improvements, as if guests don't generally mind it as it currently is, imagine how much more they -- and new guests -- will as word spreads that the place is excelling in hospitality. There would need to be some notable improvements to draw us back again.

A Relaxing Few Days

Wonderful hospitality, welcoming owners, great cozy bar and great food at the restaurant. Loved the charming wrap-around porch where we enjoyed a cold beer. The quiet surroundings of the spacious property added to the tranquility. Will come again for sure!

Quiet gem for getting away from it all

In a nut shell this was a terrible....I booked a family suite I had a queen been in one room and an a joining room with two twin beds in another...What I got was a room with one king bed and found that they had double booked the room I booked...It took over 2 hours to get a hold of someone about the issue not to mention one of the people in my party needs o2 and night and it was suppose to be in the room when we got there...it was not where to be found...I spoke to the hotel a month earlier about that and if the room was double booked they should have said something then.... There was no WIFI so it made it very difficult to try and help myself and find a new place to stay...what a terrible experience....

AVOID

We had a private event at the Bavarian Manor with a buffet. The food was plentiful and delicious! The staff were extremely friendly and helpful. The bartender was amazing! Highly recommended! We had penne ala vodka, chicken francese, roast beef, chicken tenders, pea soup, French fries, salad & more! The chicken francese, roast beef & French fries were my favorite! Yummmm!

Delicious food!

We attended a private funeral event and had a wonderful experience. Great food, friendly staff and wonderful hosts. There were 100 + people in attendance and all went smoothly, even after we arrived an hour and a half early. We would highly recommend . Kudos to Garret, Connie and the rest of the team. 

Great event venue 

We stayed one night with our dog at Bavarian Manor.  The hotel itself is beautiful as is the surrounding countryside.  Staff were friendly at check in and nice to our dog, who got a welcome package with a chew toy and some treats.  The room was a little small, but clean and comfortable and served our needs.  Due to the pandemic, the restaurant was closed and breakfast was served pretty late, so we didn't stick around.  Overall, a beautiful old hotel that makes a nice stay in the Catskills, especially if traveling with a dog.

Bavarian Manor Country Inn and Restaurant

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