Name: Ephrata Inn Motel
Address: 848 Basin Street SW, Ephrata, Ephrata, Ephrata, WA 98823, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

General

Non-smoking rooms

Room service

Shower/Bathtub

Bathtub

Rooms

Laundry

Dry-cleaning

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Vending machine

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Business

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Grant County Historical Museum

Pangborn Field

Ephrata Inn Motel

Ephrata

Be careful booking here. I had this booked for a vacation and the hotel cancelled it, saying they were sold out. When I was searching for a new hotel, I saw this same hotel listed at double the rate. I found out a concert had recently been scheduled close by, and they had cancelled bookings and jacked up their rates. Very dirty move. Avoid.

Cancelled my booking and relisted at a higher price

My friend made a verbal agreement on the phone for a set price of $95 dollars a night which we reserved 2 months prior in March. They changed their prices when we called again saying that it changed to “festival prices”. The price change the worker told us is $189.99. This is the REASON why we called them 2 months prior knowing the prices would go up. Does anyone else think that this is reasonable?  I don’t think they know how to effectively run a business and I strongly encourage anyone considering to stay here to reconsider their choices.

Worst possible place to stay.

Our room was clean and comfortable, nothing fancy. The bed was very comfy. The man working the front counter for check in and breakfast was not personable at all. Continental breakfast was the most basic I've seen. 

Comfortable bed and warm room

Knowing we would have an event at The Gorge nearby, we booked 2 rooms A YEAR IN ADVANCE for Labor Day weekend. I called and confirmed 3 times within that year. Once we arrive they tell us they don't have enough rooms and blamed it on Booking.com. They said Booking.com overbooked them and they had nothing to do with it. They offered to pay for us for one of the rooms at a hotel up the road. We agreed to split up and do this. Then, they guy complains that it's going to cost SO much for him to do that and he's going to lose SO much money. So, we felt bad for the guy and instead, we all crammed into one room to save HIM money. Then, we find out the next morning that the people next door to us booked THAT DAY!! We asked several more guests and they ALL had booked WAY AFTER us!! Of course THEY had to pay holiday prices, while we had booked so far in advance that it was normal rates. NOW WE UNDERSTOOD WHAT THEY DID!! They told us it was Booking.com that made the error, when in fact, THEY gave OUR rooms to the guests that would pay more! Terrible business!! Dishonest!! Do NOT book a room here because it may not be there when you arrive!! LIARS!!!

Beware! You might not have a room when you arrive!!

his is an older property, which for Ephrata is not unexpected. Upon driving up it was like driving into an older Motel 6. No issues with that. The man who checked us in was rude, he waited until my partner left to get our truck pulled around to barade me that I had not called to 'check in late' it was 4pm and our paperwork said check in anytime after 2pm. I paid for the room and left to quickly get ready for an event. The shower was gross. The sink and toilet were clean but the shower tiles was growing black mold and the floor looked like it had barely been wiped. We were in rush took as fast shower to leave. We then realized in the am that the adjoining room doors were not locked and we could not lock them for privacy. There was someone next door to us as you would expect but they had full access to our room as we did to theirs. We put the fridge in front of the door and did not leave any valuables in the room. When we returned at 11pm we went to get into bed to realize it was HAIR all in it. Long black hair (I have shorter brown hair) it had stains that had not even been washed to try to get them put. They were still new. There was no one in the office so we took the top sheet to cover the nasty bottom sheet and slept a rough night with just the comforter over full clothes as it did not feel clean at all. Check out was easy and the man did not respond to the issues with a dirty bed.

Gross not clean

The rooms here are just ok.  But management is so terrible that it’s not worth it unless it’s the only option.  They tried to overcharge me.  Wouldn’t listen to me because I’m a woman.  My husband had to talk to him which is very offensive.  Will never stay again.

Terrible

My brother and I traveled to Ephrata for a fishing trip, so I was loooking for basic overnight accommodations, as we were leaving early in the morning. However, for the $146 base price I expected an average, clean room.  After wrestling with the front door lock, we were surprised to find the room dark. there were just two table lamps; no ceiling lighting. We found plywood under the mattresses, and ants foraging in the bathroom near the sink.  There was a large screen TV, however, I found the cable wasn't properly attached.  After reattaching the cable we did get a signal, thankfully.  The shower was grungy.  The air conditioning unit did work, however, it was out of reach and so was controlled by an on/off switch.     We were not able to adjust it unless we wanted to climb. Finally, the motel is near a train, which woke me up a few times.  On the positive side, the staff greeted us with a smile and our reservation was on-file.

Disappointed.  Poor lighting, hard bed, ants, and expensive

Drove 4 hours to find our reservation cancelled. No other hotels available even 50 miles away. We were in area for a concert and ended up having to drive the 4 hours home No phone call from property though they had our phone number. Really inconvenient

Poor communication

This motel is a bit seedy and way too expensive for the poor quality. I was with a club of eight others and they all found the place rather expensive, and their rooms outdated and not kept in good shape. I requested and was told pre-booking I could get a ground floor...didn't happen. I was told the room was $86 dollars...didn't happen. The toilet in my room would not flush and there was no counter to put things on. The towels were stained and worn, the room smelled like cigarettes although it was a non smoking room. Others in my group complained about the smelly pillows to the shabby looks of the walls to the shower taps not working. The thing was, they charged us $99 dollars American (we're Canadian) and that works out to about $130 Ca dollars!!!. For the quality of this place it was a rip off. We were at the Ramada the following night in Grand Forks, Canada $103 Ca dollars, beautifully clean and presented, all the amenities you could want. I will never go back to the Ephrata Inn and do not recommend this place to anyone at all. Stay away from it.

don't go

Room was clean.   TV and air conditioning worked.   No morning breakfast.   Price is very reasonable for the touristy area.   Great Value, and friendly service.  Room has microwave and refrigerator. Great for 1 or 2 nights.   Outside under a tree was a grill and chairs you could set on and relax after a long day of driving.

Ephrata Inn Motel

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